Shipping policy

Thank you for shopping at .
This Shipping Policy explains how we process, ship, and deliver your orders.


1. Order Processing Time

  • All orders are processed within 1–3 business days.
  • Orders are not shipped or delivered on weekends or holidays.
  • You will receive a confirmation email as soon as your order is shipped.

If we experience a high volume of orders, processing may take slightly longer.


2. Shipping Methods & Delivery Time

We offer worldwide shipping. Estimated delivery times:

RegionEstimated Delivery Time
United States8–12 business days
Germany8–12 business days
United Kingdom8–12 business days
Italy8–12 business days
France8–12 business days

Delivery times may vary depending on customs, weather, or logistic delays.


3. Shipping Fees

Shipping costs are calculated at checkout based on your location.
We occasionally offer free shipping promotions.


4. Order Tracking

Once your order is shipped, you will receive an email containing:

  • Tracking number
  • Tracking link

Please allow 24–48 hours for tracking information to update.


5. Incorrect Address

Customers are responsible for entering a correct and complete shipping address.

If the address is incorrect:

  • Please contact us immediately at .
  • Orders that have already been shipped cannot be changed.

Styloral is not responsible for orders lost due to wrong address provided by the customer.


6. Customs, Duties & Taxes

International orders may be subject to:

  • Customs fees
  • Import taxes
  • Handling charges

These fees are not included in the product price or shipping fee.
Customers are responsible for any additional charges imposed by their country.


7. Lost or Delayed Packages

We are not liable for delays caused by:

  • Customs processing
  • Shipping carrier errors
  • Weather conditions

If your package appears lost, please contact us and we will assist in locating it.


8. Damaged Packages

If your item arrives damaged:

  • Take clear photos of the packaging and item
  • Email us within 48 hours:

We will offer a replacement or refund depending on the issue.


9. Contact Us

For any shipping-related questions, please contact:

Email:
Address:

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